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AI Opener Onboarding (Phase 1)

Welcome! The goal of this onboarding is to get the first version of your AI use case(s) live for demo/testing within 2 weeks. Completing this form is essential to ensure safe and consistent output. Thank you in advance for your input, and if you have any questions, feel free to contact our customer success manager emily@aiopener.io, who will be happy to help you further.

1. Base

1. Main contact

We'll start with contact details and a brief estimate of usage (who/how many). This way, we can tailor the onboarding directly to the needs of you and your team.

Name contact

Your funtion/role

E-mail

How many people will be working with the platform approximately?

Which roles will be working with the platform?

Which roles will be working with the platform?

What is the average level of AI knowledge within your team?

Which AI-tools do you already use?

Which AI-tools do you already use?

2. Tooling & work environment

We'll briefly map out your tooling and work environment, so we know where information currently lives and where output will be used later. This makes the next phases faster and ensures we use the right sources and channels for the best result.

Workplace-suite

Workplace-suite
A
B
C
D
E

E-mail

E-mail
A
B
C

Project Management

Project Management

CRM

CRM

Support tooling

Support tooling

Knowledge base / docs

Knowledge base / docs

Design/Brand assets

Design/Brand assets

Analytics

Analytics

If you selected 'different' somewhere:

Waar staat volgens jullie de echte ‘bron van waarheid’?

3. Organisation

In this section, we make your profile "recognizable" to the system: a short internal name, your context, and the playing field. This prevents us from having to make assumptions later.

Company name

Short ID (no_spaces)

Sector

Short bio/description of the company.

Website URL

LinkedIn URL

Desired output-language

4. Products/services

Here we make your offering and value concrete. Short bullets are perfect — the clearer this is, the more consistent and better the first outputs will align right away.

What do you sell? (3–7 bullets)

Who is this mainly intended for? (1–3 target groups)

What concrete benefits does this deliver for them?

What makes you truly distinctive?

Proof / examples

Numbers & metrics we may use

Awards, certificaten, partnerships

Links to reviews/cases

5. Competition and market

We want to understand how you position yourselves relative to the market. This helps the agents understand your distinctive strengths and apply them correctly.

Who is your biggest challenger?

Challenger URL

LinkedIn of biggest challenger

Why is this your biggest challenger?

Other competitors

Add up to 10 other competitors below. The more context, the better the agents understand your positioning.

List of other competitors

Why do customers ultimately choose you?

6. Target Audiences

We describe the main target group(s) you want to reach. This helps create texts that resonate immediately: the right pain points, the right words, the right focus. We focus on the most important target groups. If you have more: no problem, that can come later.

Target Audience 1 (mandatory)

What challenges do they face? (3–7 bullets)

What do they want to achieve? (3–7 bullets)

What do they have doubts about? (3–7 objections)

Would you like to add another target group?

Would you like to add another target group?
A
B

7. Message & boundaries

Here we capture what you want to convey and (just as importantly) where the boundaries lie. This way, we prevent unwanted claims and everything is immediately recognizable as "you."

Core messages

Boundaries (very important)

Communication regarding competitors (how you do/don't compare)

8. AI safety & policy

We want to work safely and responsibly from day 1, and with a few simple choices we establish when extra caution is needed and when a human check is useful or required. Already have a policy? You can add it here too. This helps to:

- Handle sensitive topics properly; - Prevent unintended claims; - Know when a human should always take a look.

Have you already established an AI policy?

Have you already established an AI policy?
A
B
C

Sensitive topics

Are there topics that require extra caution?
Sensitive topics

Personal data & privacy

May we process personal data in outputs?

May we process personal data in outputs?
A
B
C

Data that may never be mentioned/processed

Claims & review

Hard claims (figures/guarantees) may:

Hard claims (figures/guarantees) may:
A
B
C

When is a human check mandatory?

When is a human check mandatory?
A
B
C

Red-flag words/topics

9. Tone & channels

Now we translate your style into practical rules per channel. This makes outputs immediately usable in real work: short, fitting, and in the right form. Please keep it short and concrete.

Tone of voice

Tone of voice in 5 bullets

General do's & don'ts (max 10)

2–3 example sentences that fit perfectly

2–3 example sentences you never want

Channels

Which channels do you actively use?

Which channels do you actively use?

Are there tone differences between channels?

Are there tone differences between channels?
A
B

10. Standard formats

Choose 3–5 formats that need to be right immediately. For each format, we briefly capture what it should look like and when it's "done." We can expand later.

Choose 3–5 formats that need to be right immediately. We can expand later.

Choose 3–5 formats that need to be right immediately. We can expand later.

Best textual content examples

Paste the text of 2–5 content examples you're proud of directly. For each example, briefly indicate what the format is and preferably also why you chose the examples.

Please also upload some visual examples of good branded content.

Examples of textual content that no longer fits

11. Sources & uploads

For a fast and careful onboarding of the agents, share as many sources and uploads as possible here regarding the branding and proposition of your organization. Provide what you already have here; the rest can be added later if needed.

Can you share your brand guidelines?

Can you share a folder with logo/brand assets?

Can you share a pitch deck or company one-pager?

Can you share some good examples of branded content?

Leading examples help enormously in training the agents.

12. Multiple clients/labels?

Some organizations work for multiple brands/labels/clients with their own context and their own training data. In this phase, we only capture whether this applies and which IDs exist, so we can later neatly expand per client.

Do you work with multiple clients/labels under one organization?